FREQUENTLY ASKED QUESTIONS

Can I play alone?

While studies show that 66% of online gamers prefer to game alone, the Game Show Room is designed to be a fun, group-oriented activity you share with other live players. Players can be made up of your own group, or you could find your team playing with – or competing against – other players in this interactive setting. In other words, rooms that are not booked to full capacity have spots available so that other players may join in on the fun!

How do I book a Private room?

Private Room bookings are designed for those looking to guarantee their game show experience will be played by players within their own group – without other outside players. Once you book this type of room, this means other customers will not be permitted to reserve a spot in your studio.

How many people do I need on my team?

Our games are designed so that a minimum of four (4) players is required in a room.  This equates to two (2) players per team.

Is there an age requirement?

The minimum player age is 16 years old.  Participants under the age of 16 are permitted to play as long as their team has an adult player, in addition to a signed participation waiver on file with the venue.  With two (2) teams per game, this means there must be a minimum of two (2) adults playing (i.e. one adult per team).

Do I need to make a reservation?

Yes, an advance reservation is required to book a game show room.  You can make reservations online, in-store, or by telephone.  Reservations must be made at least 48 hours in advance for weekday bookings, and 2 hours in advance for weekend bookings.

How early should we arrive for our reservation?

All game-playing guests should strive to arrive at least 20 minutes before your reservation.  This gives your Game Show Host time to review the rules and answer any questions you may have before the games begin.

How much time do I need to do this?

The Game Show Room experience takes one (1) hour.  Don’t forget to allow an extra 20 minutes before your game – to get your team prepared for the experience.

Is there a prize handed out at the end?

Bragging rights are your main prize – especially if your team manages to make the Game Show Room Leader Board which broadcasts top scoring teams who achieve the highest possible scores in each game.  Overall, we’re certain you’ll walk away with long-lasting memories of your time as a contestant in our live Game Show Room!

Can I wait to pay when I arrive?

All game show rooms must be paid-in-full at the time they are booked or reserved.

What is your cancellation policy?

Our company does not accommodate refunds once game show rooms are reserved and paid for, however, we will do our very best to reschedule your booking based on the availability of rooms.

Can I choose my own set of games to play?

As with most professional game shows, the experience is pre-designed, but with you in mind.  Our game show designers have developed an awesome game show lineup for you – ensuring the games have a good mix of hands-on and mentally challenging activities.  All you have to do is show up . . . ready to play and our professional Game Show Room Hosts will guide you through each game to ensure your satisfaction!

Is there a dress code?

You don’t have to show up in formal attire, but we won’t turn you away if you do! We suggest out contestants wear comfortable clothing and footwear that will allow them to move freely during the games. For everyone’s enjoyment, we ask that players avoid wearing clothing which displays offensive/inappropriate language, or anything that goes against the mall dress code.